A medical group needs an EHR patient portal to provide the services below.

Wednesday, July 11, 2012

What Types of Health Care Activities Would Consumers Like To Do via Mobile Phone?

Seventy-three percent of surveyed consumers say they would like to be able to request prescription refills using a mobile phone, according to a survey by Accenture.

Sixty-eight percent of survey respondents said they would like to use a mobile phone to book, change or cancel medical appointments, and 63% said they would like to use a mobile phone to receive reminders for preventive or follow-up care.

The survey is based on an online poll of 1,100 U.S. residents conducted between March 30 and April 4.

Source: Accenture, "Accenture Connected Health Pulse Survey"

Read more: http://www.ihealthbeat.org/data-points/2012/what-types-of-health-care-activities-would-consumers-like-to-do-via-mobile-phone.aspx#ixzz20egMiSjP

Here are some of the reasons why a medical group must implement a fully-functional EHR with a patient portal.  Again, the more we become and look like "Kaiser," the more value we will have to all stakeholders in healthcare--insurers, IPAs, and patients.


(post from kevinMD.com) Here's why I chose Kaiser for my medical needs at age 25:
1. I liked their Web site.
2. It was easy to set up appointments over the phone and via the Internet.
3. They have a 24-hour Advice Nurse phone line which is helpful if your parent is not "just a phone call away".
4. Through the Web site you can choose a primary care physician and OB/GYN by location, gender, and bio. If you don't like your choice you can always change it later.
5. You can email non-urgent messages to your doctor through the Web site and your doctor has to respond within 48-hours.
6. The Kaiser Web site will send you an email when test results are available online.